Know your customer : new approaches to understanding customer value and satisfaction
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Format: | Livro Geral |
Language: | Português |
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1996
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Online Access: | http://bibliotecajuventude.ibict.br/cgi-bin/koha/opac-detail.pl?biblionumber=1004 |
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oai:the.european.library.Koha:KOHA-OAI-ENAP:10042018-10-31 Know your customer : new approaches to understanding customer value and satisfaction WOODRUFF, Robert B 11446 GARDIAL,Sarah Fisher 13429 1996Livro GeralPortuguêshttp://bibliotecajuventude.ibict.br/cgi-bin/koha/opac-detail.pl?biblionumber=1004 |
institution |
ENAP-Escola Nacional de Administração Pública |
collection |
Biblioteca Graciliano Ramos |
language |
Português |
format |
Livro Geral |
author |
WOODRUFF, Robert B 11446 GARDIAL,Sarah Fisher 13429 |
spellingShingle |
WOODRUFF, Robert B 11446 GARDIAL,Sarah Fisher 13429 Know your customer : new approaches to understanding customer value and satisfaction |
author_facet |
WOODRUFF, Robert B 11446 GARDIAL,Sarah Fisher 13429 |
author_sort |
WOODRUFF, Robert B 11446 |
title |
Know your customer :
new approaches to understanding customer value and satisfaction
|
title_short |
Know your customer :
new approaches to understanding customer value and satisfaction
|
title_full |
Know your customer :
new approaches to understanding customer value and satisfaction
|
title_fullStr |
Know your customer :
new approaches to understanding customer value and satisfaction
|
title_full_unstemmed |
Know your customer :
new approaches to understanding customer value and satisfaction
|
title_sort |
know your customer :
new approaches to understanding customer value and satisfaction |
publishDate |
1996 |
url |
http://bibliotecajuventude.ibict.br/cgi-bin/koha/opac-detail.pl?biblionumber=1004 |
_version_ |
1617134462150115328 |
score |
10.920854 |