From defect reduction to reduction of waste and customer/stakeholder satisfaction (understanding the new TQM metrology
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| Main Authors: | , |
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| Format: | Períodico |
| Language: | Português |
| Published: |
Dece
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| Online Access: | http://bibliotecajuventude.ibict.br/cgi-bin/koha/opac-detail.pl?biblionumber=10781 |
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