WOODRUFF, R. B. 1. (1996). Know your customer: New approaches to understanding customer value and satisfaction.
Chicago Style CitationWOODRUFF, Robert B 11446. Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction. 1996.
MLA CitationWOODRUFF, Robert B 11446. Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction. 1996.
Warning: These citations may not always be 100% accurate.