The design thinking playbook : mindful digital transformation of teams, products, services, businesses and ecosystems /

Foreword Introduction 1. UNDERSTAND DESIGN THINKING 1.1 What needs are addressed in the Playbook? 1.2 Why is process awareness key? 1.3 How to get a good problem statement 1.4 How to discover user needs? 1.5 How to build empathy with the user 1.6 How to find the right focus 1.7 How to generate idea...

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Main Authors: Lewrick, Michael, Link, Patrick, Leifer, Larry
Format: Livro Geral
Language:Português
Published: 2018
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Online Access:https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=524308
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