Digital government strategies for transforming public services in the welfare areas /
Este estudo foi elaborado pelo Gabinete de Governação Pública e Desenvolvimento Territorial (GOV) Direcção da OCDE. A missão da Governança Pública e Desenvolvimento Territorial. A Diretoria deve ajudar os governos em todos os níveis a projetar e implementar estratégias, baseadas em evidências e polí...
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KOHA-OAI-ENAP:5233232021-05-27T17:05:47Z nam a22 7a 4500 523323 523436 BR-BrENAP 20210527184330.0 210527b xxu||||| |||| 00| 0 por d BR-BrENAP Pt_BR eng 47996 ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) Digital government strategies for transforming public services in the welfare areas / OECD. -- [S.L.] : OECD, 2016. 63 p. : il. color. ; tabs. Inclui bibliografia. Table of contents Executive Summary Part One: Introduction - Setting the Context for Digital Transformation of Public Services Imperatives for tranforming public services A framework for analysing progress towards "Digital Government" Part Two: Digital Welfare Services Objectives of digital public welfare services Digital transformation of public welfare services Education Healthcare Social care and protection Part Three: Lessons from Digital Welfare Services on Two Nordic Countries Engage citizens and open up government to maintain public trust Improve governance for better collaboration and results Strengthen capabilities to achieve return on ICT investments Part Four: Trends and challenges arisinf from the cases Digitisation strategies: responding to "data deluge" and ethical dilemma Governance frameworks: coordination, collaboration and partnerships; and business cases Finnancing arrangements: fiscal policies and funding arrangements Part Five: Frameworks to assist in shaping the way forward The Public Value Chain OECD Recommendation on Digital Government Strategies The OECD as a partner in the way forward REFERENCES Este estudo foi elaborado pelo Gabinete de Governação Pública e Desenvolvimento Territorial (GOV) Direcção da OCDE. A missão da Governança Pública e Desenvolvimento Territorial. A Diretoria deve ajudar os governos em todos os níveis a projetar e implementar estratégias, baseadas em evidências e políticas inovadoras para fortalecer a governança pública, responder eficazmente a políticas diversificadas desafios econômicos, sociais e ambientais e cumprir os compromissos do governo para com os cidadãos Texto completo em inglês. 12780 Serviço Público 12882 Tecnologia governo digital 11928 Bem Estar Social 35695 Governaça 66762 MOLLERUP, Adam https://www.oecd.org/gov/digital-government/Digital-Government-Strategies-Welfare-Service.pdf Acesso ao PDF 202105 Noély REL |
institution |
ENAP-Escola Nacional de Administração Pública |
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Biblioteca Graciliano Ramos |
language |
Português |
topic |
Serviço Público Tecnologia Bem Estar Social Governaça |
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Serviço Público Tecnologia Bem Estar Social Governaça ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) MOLLERUP, Adam Digital government strategies for transforming public services in the welfare areas / |
topic_facet |
Serviço Público Tecnologia Bem Estar Social Governaça |
description |
Este estudo foi elaborado pelo Gabinete de Governação Pública e Desenvolvimento Territorial (GOV) Direcção da OCDE. A missão da Governança Pública e Desenvolvimento Territorial. A Diretoria deve ajudar os governos em todos os níveis a projetar e implementar estratégias, baseadas em evidências e políticas inovadoras para fortalecer a governança pública, responder eficazmente a políticas diversificadas desafios econômicos, sociais e ambientais e cumprir os compromissos do governo para com os cidadãos
Table of contents
Executive Summary
Part One: Introduction - Setting the Context for Digital Transformation of Public Services
Imperatives for tranforming public services
A framework for analysing progress towards "Digital Government"
Part Two: Digital Welfare Services
Objectives of digital public welfare services
Digital transformation of public welfare services
Education
Healthcare
Social care and protection
Part Three: Lessons from Digital Welfare Services on Two Nordic Countries
Engage citizens and open up government to maintain public trust
Improve governance for better collaboration and results
Strengthen capabilities to achieve return on ICT investments
Part Four: Trends and challenges arisinf from the cases
Digitisation strategies: responding to "data deluge" and ethical dilemma
Governance frameworks: coordination, collaboration and partnerships; and business cases
Finnancing arrangements: fiscal policies and funding arrangements
Part Five: Frameworks to assist in shaping the way forward
The Public Value Chain
OECD Recommendation on Digital Government Strategies
The OECD as a partner in the way forward
REFERENCES |
format |
Livro |
author |
ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) MOLLERUP, Adam |
author_facet |
ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) MOLLERUP, Adam |
author_sort |
ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT (OECD) |
title |
Digital government strategies for transforming public services in the welfare areas / |
title_short |
Digital government strategies for transforming public services in the welfare areas / |
title_full |
Digital government strategies for transforming public services in the welfare areas / |
title_fullStr |
Digital government strategies for transforming public services in the welfare areas / |
title_full_unstemmed |
Digital government strategies for transforming public services in the welfare areas / |
title_sort |
digital government strategies for transforming public services in the welfare areas / |
publishDate |
2016 |
url |
https://acervo.enap.gov.br/cgi-bin/koha/opac-detail.pl?biblionumber=523323 |
_version_ |
1700983416294473728 |
score |
10.920854 |